| 1. |
Who is eligible to be paid off the additional compensation form? |
| The form is for employees who are exempt full time employees only. These employees must be 100% FTE in their job. If you wish to pay an hourly employee extra pay then this is done on a paper timesheet. |
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| 2. |
How do I process the additional compensation form, and which employees are eligible to be paid from this form? |
| Go to the HR website at www.hr.utah.edu and click on payroll forms, select additional compensation . The form can be filled out online. When completed print out the form and obtain the appropriate signatures. Submit the completed forms to Payroll Department at 420 Wakara Way. |
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| 3. |
Why am I now getting a check when I have had direct deposit for X number of years? |
| There is a termination date in the pay system. You must go into the Direct Deposit Self Service, located on the Campus Information System, and update your information. |
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| 4. |
I cancelled my bank account, how do I get my money for payday? |
| Please call the Payroll Department at 581-7873 immediately so we can stop your direct deposit from going into the closed account. If you do not notify us immediately it usually takes the bank two days to return the money to the University before we can issue of a special check. |
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| 5. |
My money isn\'t showing in my account, what happened? |
| The University does not guarantee direct deposit of pay until noon on payday. If money is not showing in your account by then, please call the Payroll Department at 581-7873 so we can check with your bank. |
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| 6. |
How do I get into Kronos? My password doesn\'t work! |
| Campus employees should contact Telecommunications at 581-4000. Hospital employees should contact the Hospital Help Desk at 587-6000. |
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| 7. |
One of my recently terminated employees has dropped off my Kronos list. How do I enter their time this pay period? (for Departments) |
| Go to the “Quickfind” function under “My Genies. Enter the terminated employee’s last name or UID#. Change “Time Period” from current to previous and select the “find” button. This procedure pulls up the terminated employee’s timecard and allows the needed changes to be made. |
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| 8. |
Can I sign off Kronos before the end of the pay period? (for Departments) |
| No. The pay period must end before the sign off functionality becomes available. Usually it is the next business day after the end of the pay period. |
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| 9. |
I am a new hire. How do I log on Kronos for the first time? |
| The default is your 6 digit birth date, mmddyy, and your UND#. Please contact the Campus Help Desk at 581-4000 if you cannot log into the system. |
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| 10. |
I have forgotten my Kronos password. What do I do? |
| Please contact the Campus Help Desk at 581-4000. |
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| 11. |
I turned in a PAN form for a new hire. Why aren’t they on Kronos? |
| The employee does not show up on Kronos until all the new hire paperwork is completed. Please allow 24 to 48 hours after submission of the PAN for the employee to show up. |
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| 12. |
If an employee is not hourly and is not 100% FTE how do I make an additional payment to them? |
| Please use a one time PAN form to make a miscellaneous money payment to this employee. This employee must be exempt. |
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| 13. |
How do I get to the website to view my paycheck? |
| Paycheck information is available on the Campus Information System.
- Signon to the CIS and click the Employee tab (if it is not your default tab).
- Click Payroll, Taxes and Salary.
- Click View Paycheck, and you will see your current check.
- Click W-4 Tax Information, and you can view/update your W-4 Tax Information.
- Click Direct Deposit, and you can view or edit your direct deposit accounts.
Please remember if your net pay is being direct deposited, it will not be in your bank account until NOON on pay day. If you receive a check you will have to pick it up in your department on the normal scheduled time of distribution on pay day.
Additional training on the self service applications are available at
http://www.payroll.utah.edu/downloads/powerpoint epay.ppt
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| 14. |
Where can I get payroll forms? |
| Payroll forms are available on the Payroll web site at www.payroll.utah.edu. Completed forms must be sent to the Payroll Department at 420 Wakara Way or faxed to 585-3030. |
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| 15. |
Is there a deadline for submitting an additional compensation, prize and award, and clinical incentive form for payment? |
| Yes. Please visit the HR website at
www.hr.utah.edu and click on Payroll Schedule/Deadline calendar. |
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| 16. |
Where should completed Payroll forms be submitted? |
| In an envelope addressed to Payroll Department at the front desk of HR at 420 Wakara Way. |
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| 17. |
How long does a stop payment take? |
| It depends on the time of the pay period. If we are processing
payroll, then it could take a few days longer. But normally, they will be
done within 48 hours of when it is received.
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| 18. |
I was hired a week ago and my accruals are not showing up. Why? |
| The Benefits Department must enter all your paperwork into the pay system before the accruals are loaded into Kronos. This process takes about 2 weeks. |
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| 19. |
Will my vacation pay-out be on my last check? |
| It all depends on timing. If the termination paperwork was
submitted in the same pay period that the employee terminated then the
system will automatically pay-out the vacation. If not, we try to get it on
the very next payroll run.
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| 20. |
Will my Vacation pay-out be direct deposited? |
| Yes. As long as you do not change any of your bank account information.
We stop your account information one month to the day of your termination. If
your vacation pay out occurs later then that, then it will be a special
check.
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